Terms and Conditions (Partners)

These terms and conditions apply to the Platinum Born Partners website located at www.platinumbornpartners.com (“the Site”). Please read these terms and conditions (the “Terms and Conditions”) carefully. BY USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

Operator of Website
Platinum Born® is a registered mark of Platinum Guild International (U.S.A.) Jewelry, Inc., (PGI USA) which is licensed to Suna Bros. Inc. PGI USA is the operator of the Platinum Born Partners site and Suna Bros. is the seller of all items which are displayed on the Site. All references in these Terms and Conditions to “Platinum Born Partners” are to PGI USA as the operator of the Site and Suna Bros. as the seller of the products displayed on the Site.

Site Access and Eligibility for Trade Professionals Only
The Site is intended solely for use by jewelry industry professionals, retailers, and wholesalers. By accessing the Site, you represent and warrant that you are accessing the Site in your capacity as a jewelry trade professional.

Site Usage Restrictions – Viewing Only
The Site is provided exclusively for viewing and browsing jewelry products. No Ecommerce functionality is available, and no purchases can be made directly through the Site.

Account Registration
To access certain features of the Site, you may be required to submit your email address to request information related to the Site. 

Account Verification
We reserve the right to verify your status as a jewelry trade professional. This may include requesting business credentials, trade references, or other documentation. We may deny or revoke access to any user we cannot verify as a legitimate trade professional.

Terms and Conditions Govern Use of Site
These Terms and Conditions govern your use of the Platinum Born Partners Site, and constitute an agreement between you and Platinum Born Partners. Platinum Born Partners reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of the Site at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site. If you do not agree to the amended terms, you must stop using the Site.

Product Availability and Pricing
Data, including prices, might be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact us at: customercare@platinumbornpartners.com or call 212-840-6509. 

Information On Our Site
At Platinum Born Partners, we make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary slightly.

Our objective is to provide you with as much information and detail about our products as possible so that you can see the beauty and shape of a particular item.

Accessibility
Platinum Born Partners is committed to ensuring that our Site is accessible to all individuals, including those with disabilities. In accordance with the Americans with Disabilities Act (ADA) and other applicable laws, we strive to provide a Site that is accessible and usable for all users, including our industry professionals, retailers, and wholesalers.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines help make web content more accessible for individuals with a wide range of disabilities including visual, auditory, physical, speech, cognitive, language, learning, and neurological.

If you experience difficulty accessing any content on the Site or need assistance, please contact us at: customercare@platinumbornpartners.com or call 212-840-6509.

Privacy Policy
Please refer to our Privacy Policy for information on how Platinum Born Partners collects, uses, and discloses personally identifiable information from its customers.

Site Content
The Site and all content and other materials, including, without limitation, the Platinum Born logo, and all designs, text, graphics, pictures, selection, coordination, ‘look and feel’, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the “Site Materials”) are the proprietary property of Platinum Born Partners or its licensors and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Trademarks
Platinum Born® and any other product or service name or slogan contained in our Site are trademarks of Platinum Born Partners and/or its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Platinum Born Partners or the applicable trademark holder.

You may not use any metatags or any other “hidden text” utilizing “Platinum Born” or any other name, trademark or product or service name of Platinum Born Partners without our prior written permission. All other trademarks, registered trademarks, product names and Platinum Born Partners names or logos mentioned in our Site are the property of their respective owners.

Use of the Site
You are granted a personal, limited, non-sublicensable license to access and use our Site for its intended purpose of viewing jewelry products and electronically copy (except where prohibited without a license), and print to hard copy portions of our Site Materials for your informational and commercial use only.

Such license is subject to these Terms and Conditions and does not include: (a) modifying or otherwise making any derivative uses of our Site and the Site Materials, or any portion thereof; (b) use of any automated means to access, monitor or interact with any portion of our Site, including through data mining, robots, spiders, scraping, or similar data gathering or extraction methods; (c) cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners, advertisement, or anything else which minimizes, covers, or frames or inhibits the full display of our Site; (d) use our Site in any way which interferes with its normal operation; or (e) any use of our Site or the Site Materials other than for its intended purpose. Any use of our Site or the Site Materials other than as specifically authorized herein, without the prior written permission of Platinum Born Partners, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms and Conditions shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication, or otherwise. This license is revocable at any time.

Infringer Policy
In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable law, Platinum Born Partners has adopted a policy of terminating and barring, in appropriate circumstances and at Platinum Born Partners’ sole discretion, Site users or account holders who are deemed to be repeat infringers. Platinum Born Partners also reserves the right, its sole discretion to limit access to this Site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

If you believe that your work has been copied and is accessible on the Site in a way that constitutes copyright infringement, you may notify Platinum Born Partners by providing the following information (as required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. § 512) to customercare@platinumbornpartners.com.

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; a description of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Platinum Born Partners to locate the material; information reasonably sufficient to permit Platinum Born Partners to contact the complaining party, such as an address, telephone number and an electronic mail address at which the complaining party may be contacted; a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Alternatively, you may reach the Platinum Born Partners Legal Department with a valid inquiry as follows: Copyright Agent Suna Bros Inc, dba Platinum Born Partners, 10 West 46th Street, 5th Floor, New York, NY 10036. Inquiries that do not comply with all of the requirements of 17 U.S.C. § 512 may not be effective.

Please be aware that if you knowingly materially misrepresent that material or activity on the Site is infringing your copyright, you may be held liable for damages (including costs and attorneys’ fees) under 17 U.S.C. § 512(f).

Submissions
You acknowledge and agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding this Site, Platinum Born Partners, or our products or services that are provided by you to Platinum Born Partners are non-confidential and shall become the sole property of Platinum Born Partners. Platinum Born Partners will own exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You grant Platinum Born Partners and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that (a) you own and control all of the rights to the content that you submit, or that you otherwise have the right to submit such content to this Site; (b) the content is accurate and not misleading; and (c) use and posting of the content you supply will not violate any rights of or cause injury to any person or entity.

If you post User Content to our Site, unless we indicate otherwise, you grant Platinum Born Partners and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content throughout the world in any media. You grant Platinum Born and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that (a) you own and control all of the rights to the User Content that you post or you otherwise have the right to post such User Content to our Site; (b) the User Content is accurate and not misleading; and (c) use and posting of the User Content you supply does not violate these Terms and Conditions and will not violate any rights of or cause injury to any person or entity.

Disclaimer of Warranty
EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY PLATINUM BORN PARTNERS, THIS SITE, THE CONTENT CONTAINED THEREIN, AND THE PRODUCTS AND SERVICES PROVIDED ON OR IN CONNECTION THEREWITH (THE “PRODUCTS AND SERVICES”) ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. PLATINUM BORN PARTNERS DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT AS TO THE INFORMATION, CONTENT, AND MATERIALS IN OUR SITE. PLATINUM BORN PARTNERS DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN OUR SITE OR THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. PLATINUM BORN PARTNERS DOES NOT REPRESENT OR WARRANT THAT OUR SITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability
IN NO EVENT SHALL PLATINUM BORN PARTNERS, ITS DIRECTORS, MEMBERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OUR SITE, THE PRODUCTS AND SERVICES, OR THE CONTENT CONTAINED IN OR ACCESSED THROUGH OUR SITE, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY USER ON ANY INFORMATION OBTAINED FROM PLATINUM BORN PARTNERS, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO PLATINUM BORN PARTNERS’ RECORDS, PROGRAMS OR SERVICES.

Applicable Law and Venue
These Terms and Conditions and your use of this Site will be governed by and construed in accordance with the laws of the State of New York, applicable to agreements made and to be entirely performed within the State of New York, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions shall be filed only in the state and federal courts located in New York County, New York and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of your use of this Site, any purchase from this Site, or these Terms and Conditions.

Modification and Notice
You agree that Platinum Born Partners may modify these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.

Severability
If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

Questions and Contact Information
If you have any questions, please do not hesitate to contact us at: customercare@platinumbornpartners.com or call 212-840-6509.

California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have the rights described below under the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act (CPRA):

  1. Categories of Personal Information Collected
    We collect the following categories of personal information about California residents:
    • Identifiers: name, email address, business credentials
    • Commercial information: transaction history
    • Internet/electronic activity: browsing history, usage data
  1. Sources of Personal Information
    We obtain personal information directly from you (e.g., when you submit your email address or contact us) and automatically through your use of the Site.
  2. Purposes for Collection and Use
    We use personal information to operate the Site, verify trade-professional status, communicate with you, and comply with legal obligations.
  3. California Residents’ Rights
    You may exercise the following rights with respect to your personal information:
    • Right to Know: Request disclosure of the specific pieces of personal information we collect, how and why we use it, and with whom we share it.
    • Right to Delete: Request deletion of personal information we have collected, subject to certain legal exceptions.
    • Right to Opt-Out of Sale: Although we do not sell personal information as defined under the CCPA, you may direct us to refrain from any future sale.
    • Right to Non-Discrimination: You will not receive discriminatory treatment for exercising any CCPA rights.
  1. How to Exercise Your Rights
    To submit a request, please contact us at: customercare@platinumbornpartners.com or call 212-840-6509.
  2. You may designate an authorized agent to make requests on your behalf by providing written permission and verification of your identity.
  3. Changes to This CCPA Section
    We may update this section from time to time. Any changes will be effective immediately upon posting.

Terms and Conditions updated on 2 May 2025.